Metro Radical- Serviços de Higiene e Assistência Lda. operates in accordance with the RGPD – General Data Protection Regulation.

Data Protection Officer

Metro Radical- Serviços de Higiene e Assistência Lda.

Main Purposes

1- Process the registration in order to manage the contracted services, sending information, Newsletters, SMS, promotional campaigns about Metro Radical services.

2- Carry out satisfaction surveys on the services you have access to as a user

3- Provide you with greater ease in accessing the contracted service, respecting your choices for the development of the contractual relationship.


You can access, rectify, cancel and object to the processing of your personal data, as well as withdraw your consent and exercise other rights, as described in the additional information by sending an email to

Obligation to collect

The data requested in the forms are mandatory, otherwise we will not be able to provide the service.

Your privacy is very important to us. These are some of the fundamental principles:

  • We do not ask for personal information, only that which you need to subscribe or purchase goods or services that we make available to you.
  • We do not share your personal information with anyone, solely in order to comply with the law, develop our products or to protect our rights.

Storage Term

Once the registration has been completed, the data will be kept until the cancellation of the service, without prejudice to the fulfillment of contractual or legal obligations.


About this cookie policy

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use, that is, the information we collect using cookies and how that information is used and how to control cookie preferences. For more information on how we use, store and keep your personal data safe, see our Privacy Policy above.

The visitor can at any time change or withdraw his consent from the Cookie Statement on our website. Find out more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Your consent applies to the following domains:

What are cookies?

Cookies are small text files used to store small pieces of information. They are stored on your device when the website is loaded in your browser. These cookies help us make the website work properly, make it more secure, provide a better user experience and understand how the website works and analyze what works and where it needs to be improved.

How do we use cookies?

Like most online services, our website uses first and third party cookies for a variety of purposes. First-party cookies are mainly necessary for the correct functioning of the website and do not collect any of your personally identifiable information.

The third-party cookies used on our website are mainly to understand how the website works, how users interact with our website, keeping our services safe and providing you with a better experience, also helping to accelerate your future interactions with our site.

What types of cookies do we use?

Essential: Some cookies are essential for you to experience all the functionality of our website. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log into your account, add products to your cart, and safely checkout.

Statistics: These cookies store information such as the number of visitors to the website, the number of unique visitors, which pages on the website were visited, the origin of the visit, etc. This data helps us understand and analyze the site’s performance and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to customize the advertisements we show you so that they are meaningful to you. These cookies also help us track the effectiveness of these advertising campaigns.

The information stored in these cookies may also be used by third-party ad providers to show advertisements on other websites in your browser as well.

Functional: These are cookies that support certain non-essential functionality on our website. These features include embedding content such as videos or sharing website content on social media platforms.

Preferences: These cookies help us store your browsing settings and preferences, such as language preferences, so that you have a better and more efficient experience on future visits to the site.

The list below details the cookies used on our website.

_gaRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.
_gatUsed by Google Analytics to throttle request rate.
_gidRegisters a unique ID that is used to generate statistical data on how the visitor uses the website
cookielawinfo-checkbox-analyticsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functionalThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-othersThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performanceThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policyThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

How can I control cookie preferences?

If you decide to change your preferences later during the browsing session, you can click on the “Privacy and Cookies Policy” tab on the screen. This will display the consent notice again, allowing you to change your preferences or withdraw your consent altogether.

In addition, different browsers provide different methods for blocking and deleting cookies used by websites. You can change your browser settings to block / delete cookies. To learn more about how to manage and delete cookies, visit,

Changes to Privacy Policy

Although the changes may be minor, we reserve the right to change this privacy policy, and we encourage interested subscribers to consult it. By continuing to use the material that is displayed on our website, you agree with this privacy policy.

Links to other sites 

Our website may contain links to other websites of interest. However, once you have used these links, you should note that we do not have any control over that other site. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting other websites, and those same websites may not be governed by this privacy statement. You should always research and look at the privacy statement applicable to the website in question.


We are constantly committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, adequate physical, electronic and administrative procedures have been established to safeguard and protect the information we collect online.