23 years of Experience & Professionalism
With over 23 years of experience, the services of Metro Radical excel due to the constant search for our client satisfaction, which has given us a privileged, lasting and trustworthy relationship.
The perfect knowledge of our business and the respect of our commitments has led us to the development of 2 different sectors within the framework of Maintenance and Hygiene services.
The commitment to the Quality Management System implemented by Metro Radical® is based on the following principles:
Continually satisfying clients through the provision of services that take into account their needs and expectations as well as cultivating a culture of proximity, aiming for their fidelity;
Provide a good working environment for employees, as well as the resources and means necessary for good performance of the tasks inherent to their functions;
Encourage and promote constant updating and training, contributing to the professional development of the employees;
Develop a partnership with the suppliers in order to maintain constant development in terms of technology and market;
Search for results that will enable the necessary investments for the continuity and growth of the company;
Maintain ethical and responsible behaviour in the relationship with clients, employees, suppliers, competitors, government agencies, society and the environment;
Promote the continuous improvement in quality performance according to the needs and expectations of clients, the legislation in force and commitments.
TOP 5% Best SMEs in Portugal
A SCORING, certified Metro Radical – Serviços de Assistência e Higine, Lda., according to the ScorePME method, on the 2019 fiscal year, where it found its Performance Index and Financial Soundness above 80%, also showing consistency in the economic and financial aspects.
Accordingly, Metro Radical obtained the SCORING Notation “EXCELLENT” (“NS 5”), which confers on it, in terms of economic and financial sustainability, the distinction “TOP 5% Best SMEs in Portugal”.
Certificate issued by SCORING, on 03-31-2021, with the Executive Coordination of Carlos Gouveia and the Scientific Committee constituted by Prof. Doctor António Aguiar and Prof. Dr Nicholas Almeida.
• Scientific opinion: academic validation by Higher Education Professors, PhDs in Management.
• Independent audit: the model is audited annually by BUREAU VERITAS.
• Data integrity: deposit of the database with the classifications at ASSOFT.
TOP 5% Performance and Financial Strength & TOP 10+ Support and Logistics Services
SCORING also certified Metro Radical – Serviços de Assistência e Higine, Lda., in 2020, in the categories of TOP 10+ Support and Logistics Services and TOP 5% Performance and Financial Solidity.
PME Líder ’21
The PME Líder status is awarded by IAPMEI and its objective is to distinguish companies that present the best economic performance, being also therefore qualified as low risk profile organizations.
Metro Radical – Serviços de Assistência e Higine, Lda., has been the holder of the PME Líder label since December 2021, something that contributes to further solidifying our positioning as a reliable and high-performance company in the market in which we operate.
Client satisfaction comes 1st
Commitments & Ethics
Client satisfaction comes 1st. Do the right thing with transparency.
Always growing, questioning and developing.
Develop trust and mutual respect.
Valuing and dignifying people
Qualified, satisfied and motivated employees.
Manage a profitable and well managed organization.
Attention to detail and continuous improvement.